Any update done on jira like assignment comment logged etc.
Ca service desk roadmap.
Service management insights broadcom ca thought leader webcasts for itsm professionals.
Cwds roadmap the cwds roadmap is a high level illustration of milestones in the following critical areas.
From automated ticket generation to ticket trend analysis and beyond ca service management formerly ca service desk manager is an exceptionally versatile application that offers businesses the potential to streamline service delivery and improve service quality.
This is ivanti roadmap to service desk automation by ivanti software on vimeo the home for high quality videos and the people who love them.
Ca service desk cert email eater mail eater maileater office365 pdm maileater nxd ssl tls starttls tls fails 23.
This app enables mobile device access to ca service management to perform many tasks that leverage ca service desk manager ca service catalog and ca it asset manager.
Ca service management ask a question get an answer sep 18 sep 25.
Ca service management is one of the premier service desk applications available today.
Call processing at startup service desk switchboard other user facing services user no no yes no no no yes no no yes yes yes yes 7 30 18 30 8 00 18 00.
If you are still unable to resolve your issue the app lets you request a service or open a ca service.
If a incident is created in ca service desk then a corresponding task should get created in jira.
You can collaborate for issue resolution via communities ask questions reply to other s question and comment on replies.
The consumerization of it byod and changing service delivery models are driving organizations to transform their approach to service management.
It service desk by ca technologies provides innovative change management and extensive automation for your it service management.
Cares live and cws cms releases development product environment and infrastructure procurement project and budget approvals and communication.
When ticket is closed in jira the status should be update in ca service desk.
Service management roadmap 2021.
